Frequently Asked Questions

Are you a Registered Training Organisation?

Yes. CBD College is also 100% Australian owned and has been a Registered Training Organisation for over a decade. We specialise in providing training programs to achieve timely and cost effective solutions for our clients.


Can I enrol if I am in Australia on a student visa?

Yes you can.


Are the courses nationally recognised?

Yes. CBD College is a 100% Australian owned training organisation. Our training programs are nationally accredited with ASQA. We specialise in providing intensive training programs to achieve timely and cost effective solutions for our clients. We are a Registered Training Organisation (RTO No. 91399).


What student support does CBD College offer?

Our trainers and assessors are both experienced and skilled in giving support to learners and in making reasonable adjustments to training and assessment to accommodate learner needs, where required. Where necessary, our trainers and assessors can make themselves available to meet with students outside scheduled course times. Ongoing support can be obtained by calling CBD College on 1300 616 218 or by emailing info@cbdcollege.edu.au


What do I wear?

Neat and tidy comfortable clothing is required to be worn.


Do you have a dedicated booking office?

Yes. As we are one of Sydney's largest vocational trainers and we have a dedicated booking office on level 10 of the Dymocks Building. You do not need to be worried about being turned away because a class is in progress or visiting at a specified time. We look forward to seeing you.


How do I pay for the course?

Payments need to be made for our classes with a credit card online (our site is highly secure - payment is made via the Commonwealth Bank), or call us on 1300 616 218 and pay by credit card over the phone, or by coming to our Sydney office Mon-Fri 9am-5pm at the above address to pay by cash, EFTPOS or credit card. Bookings for our courses prior to the day of the course are essential and candidates cannot be enrolled without paying first.


Does the advertised price include the workbooks and all materials I need?

Yes, everything is included. Workbooks, ebooks etc are all included. You do not have to worry about "surprising extras" once you start with us.


What do I bring to the class?

Participants will need to provide 100 points of evidence for proof of identity before being able to attend the course.

Click to show the 100 points of evidence list for your State below


Please note that non-Australian Driver’s Licences are not accepted.

Statement of Attainment will not be issued if participants do not provide a valid form of I.D.

You will need to bring to class a pen and paper for taking notes.

Our classes start promptly so don't be late!


How do I know your trainers are the best in the business?

We have a long history of academic discipline. See more about us here


What is a USI Number?

The USI is a reference number made up of ten numbers and letters that:

•   creates a secure online record of your recognised training and qualifications gained in Australia, from all training providers you undertake recognised training with

•   will give you access to your training records and transcripts

•   can be accessed online, anytime and anywhere

•   is free and easy to create and

•   stays with you for life

For more details and to create a USI go to the Government USI site here.  https://www.usi.gov.au/about


Do all students need a USI Number?

Yes.  All students doing nationally recognised training from January 1, 2018 need to have a Unique Student Identifier (USI).

For more details and to create a USI go to the Government USI site here. https://www.usi.gov.au/about


Where do I go to create my USI Number?

For more details and to create a USI go to the Government USI site here. https://www.usi.gov.au/your-usi/create-usi


What do I get when I graduate?

After you have completed your assessments and have been deemed Competent, a PDF of your nationally recognised Statement of Attainment will be made available to you in your student portal within 24 hours of your class from CBD College Pty Ltd, RTO 91399.


What are my consumer rights?

CBD College ensures they comply with all state and federal legislation relevant to students' rights as consumers.

Such legislation includes but is not limited to:

For more information, please click on the links above.